What we talk about.
Innovation & AI.
Hear from industry thought leaders who will share key trends and cutting-edge technologies shaping the future of digital work.
Digital optimization.
The best organizations know you’re never done improving. Hear from product leaders about their approach to making what works even better.
CX diagnostics.
Discover how to effectively monitor and diagnose issues within the customer journey. Learn how to identify pain points, implement solutions, and track key performance indicators (KPIs).
Adoption & empowerment.
Learn best practices for driving platform adoption, fostering internal champions, and empowering teams.
Some of our 2025 speakers.
Mario Ciabarra
CEO & Founder, Quantum Metric
Rachel Walker
Managing Director of Service Transformation, United Airlines
Emily Archibald
Principal Data Analyst, SKIMS
Darren Flynn
Director, Fraud and Process Opportunity Products, Adidas
Giacomo Monti
Senior Manager eCom CX, VANS